Privacy Policy
Alyuda understands your desire
to protect personal information. We intend to inform you how
your personal information will be gathered, tracked or used,
and to give you choices. If choices are not offered on web
pages where your personal information is obtained, please
use the contact information at the bottom of this statement
to indicate your communication preferences.
What information we gather and track
We request personal information when you place an order,
register a product, request a service, answer a survey, correspond
with us or engage in certain other activities on our website.
For example:
1. If you submit an order on-line with us, we will
ask you for information necessary to complete the transaction
- such as your name, address, and credit card number.
2. If you request technical support online, we will ask you
for information necessary to complete the transaction —
such as your name address and information about your computer
hardware, software and the nature of the problem you are experiencing.
You make the decision whether to proceed with any activity
that requests personal information. If you do not wish to
provide the requested information, however, you may not be
able to complete the transaction.
Software: Demo Version
Absolutely no personal information is required to download and
try out demo software. Additionally, demo software will never
send ANY information to us or any of our servers.
Software:
Registered Version
If you choose to purchase our software, some personal information
is required to complete the purchase. Information like your
name/company, address, and billing information like your credit
card number is collected. Your billing information is only used
to complete the sale, and is NOT stored in any database. All
methods of purchase are ssl encrypted and detailed information
can be obtained from the website at time of purchase. Your personal
information is securely stored, and is never given out to anyone,
or used by us for anything other than a purchase.
How
we use the information we gather and track
We use personally identifiable information in the following
ways:
1. To provide you with information about product upgrades,
new products, services, newsletters, informative emails, and
research on future product ideas or improvements;
2. To allow you to purchase and download products, obtain
access to services or otherwise engage in activities you select;
3. To help you quickly find software, services or product
information important to you;
4. To assist us in creating content that is relevant to you;
5. To provide you with special offers that may be of interest
to you;
6. To assist us in creating better products and services to
meet your needs;
With whom we may share your information
Alyuda retains the services of outside contractors to provide
services for us. They may be used to ship products, provide
technical support, or handle order processing. We require
that these contractors keep the personal information of customers
secure and confidential. We also require that these contractors
use personal information only on behalf of Alyuda.
Please be advised that in certain instances, it may be necessary
for Alyuda to disclose your personal information to government
officials or otherwise as required by our legal obligations.
Choice opt-out
Alyuda provides a number of ways for you to ‘opt-out’
of receiving additional information from us or having us provide
your personal information to our partners. We may offer you
these choices at the time you give us your information.
If you are on a Alyuda web page that requires personal information
but does not offer communication choices, or would like to
change your preferences for information that you have previously
provided, please use contact information at the bottom of
this statement.
If you are registering a version of a product that does not
provide you the capability to indicate your communication
preferences, please complete use contact information at the
bottom of this statement.
If you do not wish to continue receiving our e-mail newsletters
you can opt-out of receiving these communications by replying
to the unsubscribe in the subject line in the email.
Security and quality of personal information
We have taken security measures, consistent with international
information practices, to protect your personal information.
These measures include technical and procedural steps to protect
your data from misuse, unauthorized access or disclosure,
loss, alteration, or destruction. Credit card information
is transmitted using secure socket layer (SSL) encryption.
We make a sincere effort to respond to your requests to update
or correct your personal information. If you believe that
Alyuda does not have your current personal information, you
can use contact information at the bottom of this statement.
Cookies
Alyuda may use cookies from time to time. A cookie is a unique
text file that a website can send to your browser software.
Cookies enable a website to tailor information presented to
you based on your browsing preferences. Alyuda may use cookies
to personalize your pages at our website, or to remember you
when you register for products or services. If you do not
want Alyuda to deploy cookies in your browser, you can set
your browser to reject cookies or to notify you when a website
tries to put a cookie in your browser software. Rejecting
cookies may affect your ability to use of some of the products
and/or services at our website.
Alyuda may also use cookies to track your visit to our website.
While our Web servers may automatically log your IP address,
this information does not identify you and you remain anonymous.
Website traffic
We may track domain names, IP addresses, and browser types
from people who visit our website. We use this information
to track aggregate traffic patterns throughout Alyuda’s
website. Such information is not correlated with any personal
information.
Links to business partners
At the Alyuda website, there are a number of links to companies
with whom we have a relationship. Alyuda is not responsible
for the privacy practices of our business partners. We encourage
you to read their privacy statements, as they may differ from
ours.
Other privacy considerations
Please remember that information you submit in a discussion
group or forum will be deemed public information and is not
confidential. There is a risk in such communication venues
that information can be collected and used by others. Please
be careful and responsible when you are online.
Policy changes
In the event there is a major change to Alyuda's privacy
practices, a prominent notice will be posted on our website.
If the change involves the use of your personally identifiable
information, the notice will contain instructions on how you
can opt-out of such use.
Contact Information
If you have any questions, comments, or would like to change
your communication preferences, please contact us at: privacy@alyuda.com.
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